The First Minute: How to Start Conversations That Get Results (Business Communication Skills Books)
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Get people’s attention and get your message across at work. Learn the simplest way to improve your business communication skills today. There is no fluff and no vague advice, just practical step-by-step methods you can start using today.
This multi-award-winning book teaches specific methods for having short, clear business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped.
Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines?
This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into sixty seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.
Throughout this book you’ll discover how to:
· Have shorter, better work conversations and meetings
· Get to the point faster without rambling or going off on tangents
· Lead your audience toward the solution you need
· Apply one technique to almost every discussion, email, presentation and interview with great results
This book is a result of more than 20,000 conversations in both business and technical jobs. Chris Fenning has trained individuals and teams around the world in these techniques. He has worked with organizations from start-ups to Fortune 50 and FTSE 100 companies. These methods work for them all.
Having clearer communication is easier than you might expect, and it all starts with the first minute.
From the Publisher
Improve your communication skills in just 120 pages
Improve your workplace communication skills with this short, practical book. Join more than 50,000 people around the world and benefit from Chris Fenning’s practical communication advice that cuts through the fluff and helps you get straight to the point. Learn how to:
Get to the pointSummarise anythingBe clear and concise
Helps with writing as well as conversations
Communication isn’t just about speaking. That’s why The First Minute shows you how to apply the methods to all forms of communication at work. Improve the way you start your emails, reports, meetings, and conversations with the simple methods you’ll learn in this book
Take The First Minute with you wherever you go
Whether you prefer print, digital, or audio, you can get a copy of The First Minute in any format you like.
More than 50,000 copies sold!
When you buy this book you’ll become one of more than 50,000 people who’ve improved the clarity of their communication at work. People in more than 100 countries have learned from Chris’s methods and are enjoying clearer communication every day.
One of the methods you’ll learn is how to create clear and concise summaries with the GPS method
Goal
Clear summaries start by stating the goal. What are you trying to achieve?
This could be something big like a company wide project. Or something small like trying to complete a task by the end of the day.
Whatever it is, start by telling your audience what the goal is so they understand where you are trying to go.
Problem
After stating the goal, say what the problem is. This is the thing that’s stopping you achieving the goal. It’s also the thing you need the other person to know about so you can talk about the solution. Without a clearly defined problem, the solution won’t make as much sense.
Don’t explain why the problem exists, and don’t go into detail about the problem. Give a short statement naming the problem and then move on to talk about the solution.
Solution
Having made the goal and problem clear the person you’re speaking to will understand why they should pay attention to what you say next.
The solution is usually the part of your message you want to talk about the most. It’s the decision you need them to make, the approach you are planning, or the idea you want to share.
Publisher : Alignment Group Ltd (November 13, 2020)
Language : English
Paperback : 126 pages
ISBN-10 : 183824400X
ISBN-13 : 978-1838244002
Item Weight : 5.4 ounces
Dimensions : 5.5 x 0.29 x 8.5 inches
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